If you wish to make a claim under First Class Fencing’s warranty, please fill out the warranty form below and follow these steps:
- Upon first discovery of a potential defect in workmanship or installation services, please contact First Class Fencing directly.
- Please provide the following information to First Class Fencing to complete your claim:
- The original consumer’s full name, address and phone number
- Proof of product purchase
- Date of installation
- Date of authorization
- A detailed description of the defective workmanship
- Proof of defect
Once your claim has been submitted, First Class Fencing will review the claim and contact the customer within 48 hours.
Inspection of poor installation will be conducted and assessed according to present industry standards and the appropriate remedy will be determined by First Class Fencing, respectively. Please keep in mind that warranties are only applicable to the original consumer.
Service Calls
First Class Fencing is dedicated to having the highest standards in the industry and ensuring you are 100% satisfied with the workmanship provided. We’ve developed our guarantees with you in mind. That said, it is still possible for unpredicted circumstances to allow for certain elements to fail. The representatives of First Class Fencing are committed to excellent customer service wherever it may be appropriately needed.
Please carefully review our warranty in detail prior to requesting a service call. In doing so, you may avoid an unnecessary minimum charge of $125.00. We sincerely appreciate and thank you for your continued cooperation.
